Frequently Asked Questions

Yes, we make sure of that.

We have lunch together at a nice Asian restaurant nearby, where you can choose a dish to your liking. They also serve vegetarian dishes.

You don't have to prepare anything, because we work on the basis of improvisation. We recommend a good night's sleep so that you are well rested. We will be doing a lot during the day.

Yes, we do organize a follow- up to the group class: the level 2 experience. We occasionally add a date for this group class. You can find more information on the website and reserve yourself a spot.

The minimum age we accept for class is 16 years old. There is no maximum age. Usually the people who sign up are over 21 years old. The average age is between 25 and 60 years old.

Even though this is very rare, it could happen. People tend to sign up pretty close to the class date.
If a week prior to the class turns out that you are the only subscriber, we will contact you. We will then offer you the opportunity to change it into a 2-hour private coaching or reschedule you to a group class on another date without any extra charge.

We are not able to give refunds.
From the moment you buy a ticket we hold a spot for you. This means that we say 'no' to other people when the class is fully booked. Because we work with small groups, everyone is counting on each other to show up for the full experience. We also pay transaction fees and the rent of the room.
If you really can’t make it, you can always gift or sell your ticket to someone else.

Normally we don’t reschedule.
From the moment you buy a ticket we hold a spot for you. This means that we say 'no' to other people when the class is fully booked. As we work with small groups, everyone is counting on each other to show up for the full experience. If multiple participants want to reschedule, we may have to cancel the class and disappoint the other subscribers. That’s why we are reluctant to do this.
Open apply classes are amazing to do, but a lot to organize. We hope you understand.

Yes, Herman works with a lot of his clients through Skype, Zoom and other platforms. It is fast, convenient and it saves travel time. If you want to schedule an in person coaching, we will do this in Midtown Manhattan.

Yes, he can do that if you want to meet up in New York City. We may charge extra, based on the location, travel costs and travel time.

We are not able to give refunds. Herman holds a spot for you in his calendar. We also pay for the transaction fees and the rent of the studio if the session is in-person. We can reschedule the session if you let us know at least 48 hours in advance.

Any reschedule requests up to 48 hours before the session are free of charge. For any reschedule requests later than 48 hours before the session we charge an extra 50% (298.50 USD) to reschedule.
For no-shows we charge 100% (597 USD) to schedule a new session.

If you want to work on the basics of public speaking you do not have to prepare anything. Herman will work with you on an improvisational basis. If you want to work on specific content for a speech or lecture, please make sure you have the content with you.