FAQ

Frequently Asked Questions for the Open Apply Class

 

How many people will be at the class?
This is always different. We have a minimum of 2 people and a maximum of 6 people.

Will the one who gives the class always be Herman?
Yes.

Where is the lunch?
The lunch is at Miss Korea. Just a 10 second walk from the place where the training takes place. It is a great Korean restaurant where they also provide vegetarian dishes. You can even ask them to make it vegan.

Do I have to prepare something for the class?
No. It’s all improvisational based. The thing you can prepare is to have a good night of sleep before you come to the class because we are going to do a lot during the day.

Is there a second level class?
No. We don’t believe in this. The classes are very personal, so the feedback you get and the things we work on are just for you. You can always come back to take the class again and we will work more on your personal goals. You can see this as a second level class. And of course you can take private coaching after the class. In this sessions we will work on the content as well.

What is the minimum age?
Normally the people coming to the classes are people older than 21 years old. The average age is between 25 and 55 years old.
But sometimes there can be a younger person in the group as well.
The minimum age we accept for the group coaching is 16 years old. There is no maximum age.

What if only one person signed up?
This has never been the case, but of course this can happen. Normally people sign up for the class pretty close to the day itself, so we know how much people will come up to 2 days prior to the training. If 2 days prior to the training we only have 1 person who signed up, we will contact him to ask if he wants to wait two more days to see if more people will sign up last moment, or if he wants to change it into a 2,5 hour private coaching. If he wants to change it into a private coaching, we will remove the group date from the website and plan a one on one private coaching with him.

What if other people just won’t show up and I will be the only one there?
This has never happend, but sometimes people just don’t show up even if they paid for a ticket. We can’t control this.
It has never ever been the case before that only one person came to a class, so we always were able to provide the full day class.
But of course above scenario can be the case. For example if 4 people signed up and 3 people just don’t show up.
If this would happen we can provide you a 2,5 hour private coaching from 11 AM to 1.30 PM.
If you don’t want a private coaching, but want to be in a group, we will cancel the day and will reschedule you to another group date without any extra costs.

What if I bought a ticket and I cannot make it to the class, can I get a refund?
We are not be able to give refunds.
The classes have a maximum of 6 persons to maintain the personal approach.
This means most of the time a day is fully booked. When a class is fully booked no one can apply anymore, so from the moment you buy your ticket we hold the spot for you. We also pay per creditcard transaction and we also pay for the room, so if a lot people will cancel and the class cannot take place we will make a loss.
But you can always sell your ticket to someone else who is able to attend to the day you bought a ticket.
See it as a concert ticket. You can also not get a refund after you purchased a ticket for a concert.

What if I bought a ticket and I cannot make it to the class, can I reschedule?
Normally we don’t reschedule.
To maintain the personal approach the classes have a maximum of 6 people. And we have a minimum of 2 people.
If for example 4 people signed up for a class and all of a sudden 3 people want to reschedule, we cannot let the class take place and that 1 person that paid for the day and want to come cannot take the group class anymore.
Open apply classes are amazing to do, but to organise it, is a lot of work. This because of the minimum and maximum amount of people that can join. But of course we want to be reasonable.
If you, for example, bought a ticket 3 weeks prior to the day and you email the day after you bought the ticket that you want to change the date, we won’t be too strict. But if you email a few days before the class that you cannot make it we won’t be able to reschedule you.

 

Frequently Asked Questions about the Private Coaching

 

A 2 hour session is 500USD, what if I just want a 1 hour session?
Because Herman’s schedule is usually fully booked we charge 500USD per session. Whether it is a 30 minute session or a 2 hour session. The session needs to be planned in his schedule so there won’t be a difference in the pricing.

If I book multiple sessions, can I get a discount?
It can be the case that you want to book sessions on a regular base. If you book multiple sessions we can give you a discount. If you book 10 sessions, you will get the 11th session for free.

Does online coaching really work?
Yes, Herman works with a lot of his clients through Skype, GoToMeeting and other platforms. It is fast, convenient and it saves travel time for our clients. If you and Herman both have time to schedule a real life coaching, we prefer a real life coaching at the Magnet Theater and Training center.

I want to cancel my private coaching, can I get my money back?
Like the group sessions we are not be able to give refunds. Herman hold a space for you in his agenda which could have been used by another client. And also we pay for a transaction.

Can I reschedule my private session?
If you booked a private session, paid for it and you ask the same day to reschedule, of course we will try our best to do this for you. But if you email an hour before the session you cannot make it, we can’t reschedule you. You than have to make another appointment and pay for the session again. So basically, like the group sessions, our policy is based on reasonability.

What should I prepare?
If you want to work on the basics of public speaking you don’t have to prepare anything. Herman will work with you on an improvisational base. If you want to work on a certain speech or lecture, please have the content with you.